Customer Service at it's finest

Half a fucking hour before I actually got someone on the damn phone who could be of some fucking assistance.

First of all I kept phoning through using the prompts, it would ring and ring and ring and then just cut off.

So I went through sales. I got some poor unsuspecting soul, tore him a new asshole and then he was only too happy to transfer me to customer service.

Upon being transferred my call was finally put into the queue. Great. Progress. The entertaining part was I got to listen to a one sided conversation of a customer service rep while I waited on hold (apparently they've been bought out by ebay and they take 15% of the selling price of the ticket!).

Finally after much swearing, and rage filled pounding on my keyboard (mixed with several moments of wanting to bludgeon someone with my phone!) Richard comes on the line.

Nice chap.

After several rage fueled minutes of telling him what shitty customer service I thought they had, I demanded to know what the hell was going on with my tickets.

In short he's going to call me back on Friday after talking to the seller.

So I really didn't get much further ahead than before I spent those 45 minutes on the phone.

But yelling at someone sure did make me feel better, albeit temporarily.